At Rajroop, we are committed to delivering high-quality products. Please read our policy carefully before placing an order.

❌ Returns Not Accepted

• If you do not like the color or material
• Minor color variation (5–10%) due to lighting/screen
• If you are not satisfied with the product
• Washed, worn, or used products
• Minor issues like loose threads or tassels

⚠️ Please read product description carefully before ordering.

🔄 Exchange Policy

• Only one-time exchange allowed
• Exchange with same or higher value product
• Customer bears return shipping cost
• Reverse pickup (if arranged): ₹80 per product

✅ Eligible for Return

• Manufacturing defect
• Wrong product delivered

Conditions:

• Report within 2 days
• Dispatch within 4 days
• Unused & original packaging
• Unboxing video required

🚚 Wrong Product

Free reverse pickup will be arranged and correct product will be delivered at no extra cost.

💰 Refund Policy

• Applicable only in approved defect cases
• Processed within 5–6 working days
• Amount credited to bank account

⏳ Policy Duration

Request within 2 days. No return/exchange after 7 days.