⚖️ Terms & Conditions

Last Updated: 11 July 2025

For the purpose of these Terms and Conditions, the terms "we", "us", "our" refer to Rajroop , a sole proprietorship brand based in Jaipur, Rajasthan, India.
The terms "you", "your", "user", "visitor" refer to any individual or legal entity who accesses or uses this website.

1. Acceptance of Terms

By using this website, you agree to be legally bound by these Terms and Conditions. If you do not agree, please do not use the site.

2. Business Identity

Rajroop Jewellery operates as a sole proprietorship from Jaipur, Rajasthan. All transactions, services, and customer support are provided under this brand identity.

3. Eligibility

  • You must be at least 18 years old or using the website under supervision.
  • You must provide accurate and complete information when placing an order.

4. Product Descriptions

All products are handcrafted. Minor imperfections or variations in size, color, or finish may occur. Images shown on the website are for reference only and may vary slightly due to screen settings.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are subject to change without notice.
  • Payment must be completed at checkout via secure gateways such as Razorpay.

6. Shipping & Delivery

Orders are usually dispatched within 2–3 business days. Delivery may take 3–8 working days based on your location. We are not responsible for delivery delays caused by couriers or external factors.

7. Returns & Refunds

  • Returns are accepted only for damaged/defective products reported within 48 hours of delivery.
  • An unboxing video is required for all return/exchange requests.
  • Refunds are processed within 7 working days to the original payment method, if approved.

8. Intellectual Property

All content on this website including text, logos, product names, images, and layout is the intellectual property of Rajroop Jewellery and may not be reproduced or used without written consent.

9. Limitation of Liability

  • We are not liable for courier delivery delays or product misuse after delivery.
  • We are not responsible for allergic reactions to jewellery materials. Please read descriptions carefully before ordering.

10. Privacy & Data Protection

Customer data is collected and used according to our Privacy Policy. We do not sell or share your data with third parties for marketing purposes.

11. Changes to Terms

These Terms may be modified at any time without prior notice. The most recent version will always be available on this page.

12. Contact Details

📞 Phone: +91 90246 82399
📧 Email: rajroopofficial@gmail.com
📍 Address: 161/141, Sector 16, Pratap Nagar, Jaipur, Rajasthan 302033